Privacy policy

What you give us. When you use the estimate request form, you may provide your name, email address, phone number, city and ZIP code, project type and approximate size, current floor surface, preferred timing, notes and photographs.

When you call or email us. Whatever you tell us, plus a record of the conversation.

Technical information. Our hosting systems may create standard server logs when you visit the site, including an IP address, browser or device information, pages requested and referring URL.

We use information to respond to inquiries, prepare estimates, schedule and carry out work, support completed projects, maintain business records, operate and secure the site, and comply with applicable legal obligations.

We do not sell your information, and we do not pass it to other contractors.

Service providers that support hosting, form delivery, email, recordkeeping or other business operations may process information on our behalf. They receive information only as needed to perform those services.

Where a job involves a subcontracted trade, that trade gets what they need to do their part and nothing more.

We keep inquiry and project records only as long as reasonably necessary for the purposes described in this policy, including customer service, warranty, tax, recordkeeping and legal requirements. Different records may be retained for different periods.

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we do not claim otherwise.

You may contact us to request access to, correction of or deletion of information you submitted through the site. We will review the request and respond as required by applicable law.

If we hold a record we are required to keep, for warranty or tax reasons, we will tell you what it is and why rather than quietly keeping it.

The site may use cookies or similar storage needed for basic operation and form functionality. You can control cookies through your browser settings, although blocking some may affect how the site works.

Use the contact options provided on this site for questions about this policy or requests concerning your information.

We may update this policy as our practices change. When we do, the date at the top of this page will be updated.

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